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Terms and Conditions

Payment

Payment for goods on this site will be accepted by Visa, Mastercard, Direct Deposit, Postal Order and Cheque.

If you would prefer to pay by credit card over the telephone, please select the "Phone me for Credit Card" option at the checkout and then telephone +61 7 5641 4222 with your order number and payment method.

We will also accept cheques by post which must be received prior to the goods being despatched. All cheques should be made payable to "Health Products Online".

Delivery time

Any orders placed before noon will be shipped that day. In the case of weekends and/or public holidays we ship on the first available working day.  We use a combination of couriers and Australia Post. Whilst most of our products will reach you within 1 to 3 days, please allow up to 7 to 10 working days for delivery (subject to Stock availability).

Returns

We offer a 30 day, money back guarantee.  If you are not totally satisfied with your product, simply return it within 30 days of purchase. Products returned MUST be in original condition and packaging.

Once your parcel has been received, you will receive an immediate credit or refund for the full purchase price (Excluding P,H&I).

To return goods, please call 07 5641 4222 for an RMA number and once approved, fill out the supplied form and return the goods via registered post to the address below.

Returns may not be accepted without a valid order number. For faster service, please have the following information on hand when calling for a return order:

  • Customer name
  • Order number
  • and the reason for the return.

Once the RMA is complete, please send a copy of your RMA along with the goods to us at the following address:

Attn Health Products Online Returns:
PO Box 8505
GCMC Bundall Qld 9726

Please always mail the item as Registered Poststrong> and email admin(at)healthproductsonline.com.au after you post the item with the following info:

  • Tracking number
  • Date of post
  • RMA Number
     

Product Pictures

Occasionally, prototype samples are photographed. Productions models may vary slightly. You will always receive the latest model.

Out Of Stock Products

HealthProductsOnline.com.au will endeavour to ensure that all goods ordered by you are supplied to you. However, please be aware that our inventory can fluctuate throughout the day due to sales demand, so an item indicated as "stocked" when you place your order may, in fact, be out of stock. Unfortunately, we cannot process back-orders, so in this event, we will make every effort to contact you by email or phone immediately to notify you of the lead time. In this circumstance we will also offer you the option to cancel the order in return for a full refund.


Customer Reviews

Visitors may post reviews, comments, send communications, submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content. Health Products Online reserves the right to remove or edit such content, Health Products Online has the right but not the obligation to monitor and edit or remove any activity or content.

If you do post content or submit material, you grant Health Products Online a nonexclusive, royalty-free, perpetual, irrevocable licence and right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content as it sees fit, throughout the world in any media. You grant Health Products Online the right to use the name that you submit in connection with such content. You represent and warrant that the content is accurate; that use of the content you supply does not violate this policy; that it does not infringe any third party’s intellectual property and will not cause injury to any person or entity; and that you will indemnify Health Products Online for all claims resulting from content you supply. Health Products Online takes no responsibility and assumes no liability for any content posted by you or any third party.

Intellectual property

The contents of this website is copyright Health Products Online. Any reproduction without express written consent will be treated as infringement under said copyright laws. Please contact us for further details or to discuss any requirements you have.

Transfer of Title

All goods remain the property of Health Products Online until paid for in full. Where cheques have been received as payment, payment in full shall be regarded as the time when our bank has verified the cheque to have cleared through the normal banking system.

General

This site provides links or postings to sites maintained by parties other than us, including the sites of our network partners (“third party sites”), who are solely responsible for the content and materials on their sites. We make no warranties or representations as to the accuracy, completeness or timeliness of the content on this site or any third party site, and we assume no liability or responsibility for any errors or omissions in the content on this site or any third party site.

The Health Products Online sites and services are provided “as is” and without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. the use of this site or any third party site and any content therein is at your own risk. Further, we do not warrant that the functions contained in the Health Products Online network will be uninterrupted or error-free, that defects will be corrected, or that the Health Products Online sites or the servers that make them available are free of viruses or other harmful components.

If your use of this site or any third party site or the content therein results in the need for servicing or replacing equipment or data, we are not responsible for those costs. We do not warrant or make any representation regarding the use or the results of the use of the Health Products Online network in terms of their correctness, accuracy, timeliness, reliability or otherwise.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, will we (or any of our network partners or suppliers) be liable for any lost profits, lost wages, or any indirect, incidental, special, punitive, exemplary, or consequential damages that result from the use of, or the inability to use, the Health Products Online site or services.

You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any third party site or any user of the Health Products Online site. We are not responsible for the use of, or the failure to maintain confidentiality of, the content by anyone other than us.

Indemnification

You agree to indemnify us for all damages, liabilities, costs, charges and expenses, including reasonable attorneys fees, that we may incur as a result of your breach of the Terms of Service or any claims brought relating to Your use of the Health Products Online site or service. We shall provide to you timely notice of any such claim, suit or proceeding.

Further information

Please feel to contact us with any queries or problems you may have.Your comments on these issues are always welcome.

Questions? Call Us:
02 9114 8441

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Disclaimer: The information on this website and any related downloadable information is for information purposes only and not intended as a substitute for professional medical advice from your doctor. Use this information in consultation with your medical physician to set a suitable plan for you. This website and related downloadable information is of a general nature only and is not medical advice. All information is presented as is, and without warranty or guarantee. This information is of a general nature and you are advised that you get medical advice from a suitably qualified medical practioner or health consultant. If you are undergoing treatment or taking medication for any type of medical condition, please seek advice from your medical practitioner prior to using these treatments as you may need to have adjustments made in your prescriptions. All material on this website is provided for your information only and may not be construed as medical advice or instruction. No action or inaction should be taken based solely on the contents of this information; instead, readers should consult appropriate health professionals on any matter relating to their health and well-being. The information and opinions expressed here are believed to be accurate, based on the best judgement available to the authors, and readers who fail to consult with appropriate health authorities assume the risk of any injuries. In addition, the information and opinions expressed here do not necessarily reflect the views of every contributor to Health Products Online. Health Products Online acknowledges occasional differences in opinion and welcomes the exchange of different viewpoints. The publisher is not responsible for errors or omissions.

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